Refund Policy for Aawara.in
At Aawara, we prioritize your satisfaction and strive to ensure that you love your printed T-shirts as much as we do. If for any reason you are not completely satisfied with your purchase, our refund policy is here to help.
Eligibility for Refunds
Defective or Damaged Products: If the product you received is defective, damaged, or incorrect, you are eligible for a refund or replacement.
Timeframe: Refund or replacement requests must be initiated within 7 days of receiving your order.
Condition of the Product: To be eligible for a refund, the T-shirt must be:
Unworn, unwashed, and in its original condition.
Packed in the original packaging, including any tags or labels.
Non-Refundable Items
Refunds will not be provided for:
Customized or personalized T-shirts unless they are defective or incorrect.
Items purchased on sale or as part of a clearance event.
Products damaged due to misuse, improper care, or wear and tear.
How to Request a Refund
Contact Us: Email us at [insert email address] with the following details:
Order number.
Description of the issue.
Photos of the product showing the defect or damage (if applicable).
Approval: Once your request is reviewed, we will notify you of the approval or rejection of your refund.
Return the Product: If approved, you will be required to return the product to our address. The return shipping cost will be borne by the customer unless the return is due to a defect or error on our part.
Refund Process
Method: Refunds will be processed to the original payment method used during the purchase.
Timeline: Refunds will typically be issued within 7-10 business days after the returned product is received and inspected.
Exchanges
If you wish to exchange your product for a different size or design, please initiate the process within 7 days of receiving the order. Exchanges are subject to stock availability.
Cancellations
Orders can be canceled within 24 hours of placing the order. After this period, cancellations will not be possible as the printing process may have already begun.
Need Assistance?
For further assistance, please contact us:
Email: support@aawara.in
Phone: 7898838541
We’re here to make things right and ensure a seamless shopping experience for you!